Swiftline
Operations portal · Internal access only
Operations Board
Live
Active transfers
1
SWL-2026-0147 · In transit
Live
Transfers today
4
3 completed · 1 active
On schedule
Active clients
6
2 Clinical · 3 Clinical+ · 1 Critical
Pending KYC
2
Awaiting document review
Action needed
Wallet top-ups
1
Pending confirmation
Action needed
Transfer volume — last 6 months
All tiers · all clients
Revenue this month
March 2026 · AED
Active transfers
ReferenceClientTierMaterialHandlerCollectionETATempStatus
SWL-2026-0147 Emirates Fertility Centre Clinical+ Embryo × 3 vials Mohammed A. 11:30 12:04 4.1°C ✓ In transit
Pending actions
TypeClientDetailRaisedAction
KYC Review Bourn Hall Clinic Dubai DHA licence document uploaded — awaiting review 03 Mar 2026
KYC Review Mediclinic City Hospital Trade licence renewal — 3 documents pending 02 Mar 2026
Wallet Top-up Emirates Fertility Centre Bank transfer AED 5,000 — reference SWL-2026-001 03 Mar 2026
In transit now
1
Live tracking
Scheduled today
2
14:00 · 16:30
Temp alerts
0
All within range
All active & scheduled transfers
ReferenceClientTierMaterialHandlerTimeTempStatus
SWL-2026-0147 Emirates Fertility Centre Clinical+ Embryo × 3 vials Mohammed A. 11:30–12:04 4.1°C ✓ In transit
SWL-2026-0148 Bourn Hall Clinic Clinical Lab specimens × 4 Ahmed K. 14:00 Scheduled
SWL-2026-0149 Fakih IVF Clinical+ Genetic specimen Unassigned 16:30 Scheduled
All clients
Account refInstitutionTierContract startWallet balanceLast transferKYC statusStatus
SWL-2026-001 Emirates Fertility Centre Clinical+ 01 Jan 2026 AED 4,820 Today Partial Active
SWL-2026-002 Bourn Hall Clinic Dubai Clinical 15 Jan 2026 AED 3,200 02 Mar In review Active
SWL-2026-003 Fakih IVF Clinical+ 01 Feb 2026 AED 7,100 01 Mar Verified Active
SWL-2026-004 Mediclinic City Hospital Clinical 01 Feb 2026 AED 2,400 27 Feb In review Active
SWL-2026-005 Conceive Fertility Centre Clinical+ 15 Feb 2026 AED 5,500 28 Feb Verified Active
SWL-2026-006 DHCC Reference Laboratory Critical 01 Mar 2026 AED 12,000 01 Mar Verified Active
Pending review
2
Action needed
Fully verified
4
Complete
Partially verified
2
Ongoing
Documents uploaded today
3
KYC review queue
ClientEmirates IDTrade LicenceDHA / MOHAP LicenceOverall status
Emirates Fertility Centre Verified Verified In review Partial
Bourn Hall Clinic Dubai Verified In review In review In review
Fakih IVF Verified Verified Verified Verified
Mediclinic City Hospital Verified In review Uploaded In review
Create new transfer
Transfer history — all clients
ReferenceDateClientTierMaterialHandlerTempRate (AED)Status
Next summary generation
01 Apr 2026
29 days · auto-generated
Summaries sent this cycle
6
All delivered · 01 Mar
Open incidents
0
All resolved
Monthly compliance summaries
ClientPeriodTransfersTemp complianceIncidentsGeneratedDelivered
Emirates Fertility CentreFeb 202616100%001 MarDelivered
Bourn Hall Clinic DubaiFeb 20268100%001 MarDelivered
Fakih IVFFeb 20261197.2%101 MarDelivered
Mediclinic City HospitalFeb 20266100%001 MarDelivered
Conceive Fertility CentreFeb 20269100%001 MarDelivered
DHCC Reference LaboratoryFeb 20264100%001 MarDelivered
Outstanding
AED 2,130
2 invoices
Action needed
Collected this month
AED 14,760
March 2026
↑ 18%
Overdue
AED 0
None outstanding
Total wallet balances
AED 35,020
Across all 6 clients
Invoices
Invoice refClientPeriod / descriptionAmount (AED)IssuedDueStatus
INV-2026-018Emirates Fertility CentreSWL-2026-0147 · Clinical+ transfer75003 Mar10 MarPending
INV-2026-017Bourn Hall Clinic DubaiSWL-2026-0146 · Clinical transfer38002 Mar09 MarPending
INV-2026-016Fakih IVFFebruary 2026 · 11 transfers8,25001 Mar08 MarPaid
INV-2026-015Conceive Fertility CentreFebruary 2026 · 9 transfers6,75001 Mar08 MarPaid
Total wallet balances
AED 35,020
All clients combined
Pending top-up confirmations
1
Action needed
Low balance alerts
1
Emirates Fertility Centre — AED 4,820
Below 2× floor
Pending top-up confirmations
Emirates Fertility Centre · SWL-2026-001
Bank transfer AED 5,000 · Notified 03 Mar 2026 · Reference SWL-2026-001
All client wallets
ClientTierMonthly floorWallet balanceRunwayStatus
Emirates Fertility CentreClinical+AED 3,500AED 4,8201.4 monthsLow balance
Bourn Hall Clinic DubaiClinicalAED 2,000AED 3,2001.6 monthsAdequate
Fakih IVFClinical+AED 3,500AED 7,1002.0 monthsAdequate
Mediclinic City HospitalClinicalAED 2,000AED 2,4001.2 monthsAdequate
Conceive Fertility CentreClinical+AED 3,500AED 5,5001.6 monthsAdequate
DHCC Reference LaboratoryCriticalAED 12,000Adequate
Total transfers · March
18
↑ 28% vs Feb
Revenue · March
AED 14,760
↑ 18%
Temp compliance
99.4%
All tiers
Active clients
6
vs 4 in January
Incident rate
0.6%
1 advisory / 18 transfers
Revenue trend
Monthly AED · all clients
Transfers by tier
March 2026 · 18 total
Revenue by client · March 2026
ClientTierTransfersTransfer revenueSurchargesTotal (AED)
Emirates Fertility CentreClinical+4AED 3,000AED 3,000
Fakih IVFClinical+5AED 3,750AED 150AED 3,900
Conceive Fertility CentreClinical+4AED 3,000AED 3,000
DHCC Reference LaboratoryCritical2AED 3,800AED 3,800
Bourn Hall Clinic DubaiClinical2AED 760AED 760
Mediclinic City HospitalClinical1AED 380AED 380